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Mike Walker Auditing Services |
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Michael W. Walker 34760 Hwy. 23 Huntsville, Arkansas 72740 (479) 981-9737
Professional Experience Mundo-Tech, Inc. Rogers, Arkansas September 2006 to Present Quality Assurance Administrator · Quality Management System Administrator, implementing Continual Improvement processes. · Performed analysis involving Root Cause, Corrective Action and Preventive Action. · Coordinated action teams to improving company’s performance, profitability and cost reduction. · Review and approval of Quotes and Purchase Orders to determine Planning lead times and scheduling. · Created supplier approval system to improve procurement of materials · Responsible for Internal and External Auditing processes, analyzing results to improve Quality System performance. · Analyzing Customer Satisfaction and Complaints to improve Product Quality and on-time deliveries. · Managed Quality department and personnel concerning scheduling, workflow, employee performance reviews and maintain departmental budget. · Implement Training processes to improve competence and awareness throughout entire company Created and Implemented the Quality Management System for certification (ISO: 9001 and AS9100).
Maynard, Inc. Fayetteville, Arkansas February 2004 to September 2006 Quality Assurance Administrator · Managed and Coordinated all aspects of Quality Assurance for the entire company · Created policies and procedures to comply with ISO9001/AS9100 and FAA. · Managed Supplier Approval System to insure product quality. · Accountability Manager for FAA Repair Station · Audit supplier quality system to assist in improving performance. · Managed Process Control and development of product lines using time management, material coordination, planning, cost analysis and customer’s design intent. · Managed customer complaints system to insure corrective action was implemented and customer satisfaction had been achieved. · Implemented Training programs for management, and production personnel concerning aspect of ISO 9000/AS9100 and Nadcap. Coordinated audit teams, conducted status meeting, performed GAP analysis, implemented system improvements.
Goldstar Ltd Inc. Orlando, Florida March 2003 to January 2004 Quality Assurance Manager · Manage the Quality department concerning personnel, scheduling, workflow and budget. · Create policies and procedure to comply with ISO 9000:2000 registrations. · Design and maintain company safety standards and MSDS systems. · Resolve internal process problems by performing GAP analysis and internal audits. · Design and implement a quality document control system. · Analyze root cause and assign corrective actions to reduce internal discrepancies. Implementing TQM system throughout entire company to meet customer requirements.
Sanco Industries Inc. Denver, Colorado August 2001 to February 2003 Quality Assurance Manager · Managed the scheduling and workflow of the Quality department and personnel. · Provided strong coaching, mentoring and goal setting skills to develop employees and their potential. · Design systems to handle all customer complaints and to improve customer service. · Resolved internal process problems by performing GAP analysis and internal audits. · Implemented training programs for management and manufacturing personnel. · Created policies and procedures to comply with ISO 9000:2000 registrations. · Maintain departmental budget, inventory control and purchasing of quality instruments. Coordinated action teams to improve company’s overall performance.
Melco Embroidery Systems Denver, Colorado April 1998 to August 2001 Quality Engineer · Design quality systems to evaluate supplier’s performance. · Analyzed corrective actions to reduce discrepancies at the supplier’s level. · Conducted audits at supplier facilities to assist with overall quality performance. · Interfaced with Purchasing and Engineering departments concerning cost reduction, new product design and quality issues. · Created policies and procedures to comply with ISO 9000 registration. · Maintained quality systems to insure company’s performance and customer satisfaction. Monitored inventory control and coordinated physical audits to insure accuracy.
Educational Experience Parks Business College Business Management Denver, Colorado Bachelors Degree
Arapahoe Community College Architectural Design Littleton, Colorado 60 Credit Hours
Eagle Group Institute RAB Auditing Certification Detroit, Michigan 40 Credit Hours
Training ASQ Certified ISO 9001:2000 Certification RAB Auditing Certified TQM Certification MRP/ Inventory Control Statistical Process Control (SPC) |
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17683 Gann Ridge Road Garfield, AR 72732 Phone: 479-656-3540 Cell Phone 479-790-4902 Fax: 479-656-3540 |
